Everything you need to know to help purchase a Blast Pass for the 2022 season can be found in the full list of FAQs below:
I donated my 2020 Blast Pass; will I be offered the same seat?
Yes. Everyone who donated their Blast Passes to the Club have been offered their 2020 seat again for 2022. If you no longer want to sit there, simply choose from the available seats in your preferred area, however if your wishing to select a seat in the pavilion or family stand you will need to contact the box office on 01273 827100 due to limited availability.
How long will I have to renew my seat for 2022?
You will have until 11.59pm on Sunday 5th December to renew your seat online, all box office and in person renewals have until 5pm on Friday 3rd December. Any unsold seats will be released for general sale on Tuesday 7th December.
I want to sit with my friend, but they didn’t donate their 2020 Blast Pass. What do we do?
You will have to wait until Blast Passes go on general sale from 10am on Tuesday 7th December to organise seats together. You may be charged a seat move fee, if you renew your seat and then want to move it at a later date.
I sat within the new stands during 2021 and would like to have my Blast Pass seat located in this area, what do I do?
Simply select that area of the ground and choose your desired seat. Following which we will automatically release your 2020 seat for general sale.
I would like to pay by Direct Debit, what do I do?
Currently you will need to contact the Club to organise your Blast Pass payment by Direct Debit. We can easily set this up for you in person, or over the phone on 01273 827100. Submissions made before Friday 17th December will result in your direct debit being collected on, or around, the 5th of January. Submissions after this date, subject to availability, will be processed in February.
I would like to sit in the Spen Cama Pavilion or Family Stand but I’m unable to select a seat, what should I do?
Due to limited availability please call the box office to discuss the seats available. The team are available between the hours of 9:30am to 5pm, Monday to Friday.
I require accessibility seating, what should I do?
All accessibility seats are managed by our box office. They will be happy to help over the phone on 01273 827100 or via email firstname.lastname@example.org. The team are available between the hours of 9:30am to 5pm, Monday to Friday.
Alongside my Blast Pass, I also purchase for my friends and family, how can I assign them their ticket?
Only those who donated their 2020 Blast Passes will be able to renew their seats. If you are purchasing on behalf of someone else – who also donated their Blast Pass – you will need to add them to your network. This can be done once logged into your online ticketing account or by clicking here.
Why do I need to set up my network?
Most ticketed events, including sporting events, now require the details of each ticket holder rather than just the person who made the booking. The need for this is only going to become greater following the global COVID-19 pandemic and associated health and safety protocol for track and trace purposes.
Setting up your network in advance of purchasing will assist you in having a seamless ticketing journey. Rather than having to call round your friends and family trying to organise your network, whilst also trying to make sure you do not miss out on your Blast Pass renewal.
I have purchased multiple Blast Passes; how do I assign them to my booking and add them to my network?
By building your network, this will allow you to assign supporters to individual purchases you have selected. It is best that you build your network prior to purchasing.
To build your network, log in, go to ‘My Account’ and select ‘My Network’ from the drop-down list. On the ‘My Network’ page, click the blue ‘Add User’ button.
If your friend has registered their own account and has given you their ID number, select ‘Search for an Existing User’ and enter their details.
If your friend has not been registered with an online account, click ‘register a new user’. Your friend will be sent an email to complete their registration.
If you are registering a child under the age of 18 and they do not have an email address, please use your own.
What happens if capacity restrictions recur, and the Vitality T20 Blast is affected?
In the event that any of our Vitality T20 Blast matches are played with reduced capacities, Sussex Cricket reserve the right to cancel and proportionately refund Blast Pass holders. However, Blast Pass holders affected will be given first refusal to purchase full price individual match tickets.
When are the Membership and Ticketing team available within the box office?
The team are available between the hours of 9:30am to 5pm, Monday to Friday. However, please be aware there may be a wait for your call to be answered during peaks times and on sale days. If you are unable to wait on the phone, please email them at email@example.com.