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Code of Conduct

Return to Live Sport post easing of COVID-19 restrictions 

In order to assist our staff and stewards, and to help protect you and your fellow spectators, you are kindly requested to follow these guidelines:

Do not attend if you have COVID-19 symptoms, should be self-isolating, should be shielding or suspect you may have COVID-19 for any other reason.

Provide accurate contact information for ticket purchaser.

Comply with all test and trace requests including the use of the NHS COVID-19 app.

Arrive in good time to go through all the necessary entry procedures.  

Make sure in advance that you know where your entry point is, and, if an entry time is specified on your ticket, be there on time. 

Continue to wear a face covering when in transit around the ground and within internal areas such as bars and restaurants, whilst encouraging others in your group to do the same.

Be respectful of other supporters’ preference to wear, or not, a face covering.

Be aware that all payments inside the ground are contactless. 

If you need to access any of the ground’s amenities, such as toilets, food and drink outlets, or concessions, check to see if any of them are not in use, and plan accordingly.  

Remain in your seat or designated area whenever possible.

If you do need to leave your viewing position, wait for a time when the gangway or exit route is clear.

When moving past other spectators to and from your seat, please avoid face-to-face contact with other spectators. 

Maintain good hand hygiene – use the sanitiser dispensers provided and avoid touching your face whenever possible.  

Please observe respiratory etiquette – always cover your mouth if needing to cough or sneeze.  

If you are attending with others, please make sure they have read and understood these guidelines too. 

Be respectful of others and display understanding that some processes may take longer than normal due to additional safety and operational measures in place to keep you and your follow supporters safe. 

Thank you for your support and co-operation.

Help us all – your fellow fans, your club, your sport, your community.

 

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